Whether deploying iPhone in your enterprise or supporting Mac computers in your organization, AppleCare Help Desk Support provides the backup expertise your frontline technology staff requires.
Web Help Desk Free Edition Simplicity and automation to streamline help desk ticketing and incident management Manage all end-user trouble tickets and track service request lifecycle, from ticket creation to resolution, from one centralized help desk management web interface. The Best Free Help Desk Software app downloads for Mac: Lithium ScreenSteps TicketAlert. The Best Free Help Desk Software app downloads for Mac: Lithium ScreenSteps TicketAlert. Jun 30, 2020 List of the Best Open Source Free Help Desk Software Solutions with Features and Comparison: Help Desk software is a software application developed to capture, track and maintain customer queries online. It is a one-point contact for customer issues and their fixes.
This plan provides priority access to Apple’s senior technical support staff by telephone 12 hours a day, 7 days a week,1 allowing you to manage resources more efficiently, improve response time, and reduce training costs. The plan provides one year of coverage to two technical contacts designated by your organization.
One year of support for an unlimited number of incidents
Priority telephone access to Apple senior technical staff
AppleCare Help Desk Support covers an unlimited number of support incidents for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions, including graphical user interface-level assistance with macOS Server network configuration and server administration. You can even get help for Apple Business Manager or Apple School Manager when you call. For ease of budgeting, additional Apple devices or Mac computers will not increase the cost of your AppleCare Help Desk Support contract. Products covered include:2
Hardware
iPad
Apple Watch
iPhone
Apple TV
iPod
Mac
Software
iOS
Final Cut Pro
iPadOS
GarageBand
macOS
iMovie
tvOS
Keynote
watchOS
Logic Pro
Apple Configurator
MainStage
Apple Remote Desktop
Music Memos
Classroom
Motion
Compressor
Numbers
Pages
AppleCare Help Desk Support includes one year of help desk support for an unlimited number of incidents.
October 2, 2019 | By admin
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PC security has been the greatest challenge for customers lately, following the WannaCry ransomware that hit major organization including the NHS a year ago, and Petya, yet another ransomware attack which shook the digital world. If you are looking out to patch and update the machines and install the right security software, then you have nothing to worry on.
If you are using a Mac device and you are unsure of which antivirus is the right one to meet your demand, this article is the right one. Read on to know more about the best Antivirus programs for Mac OS in 2019.
Do Macs require an antivirus?
A lot of Mac enthusiasts claim that Apple PCs are innately secure and it doesn’t require any additional security system. We’d contend that they are incorrect.
Mac OS-based systems are for the most part more secure than Windows for two reasons. Technically, macOS is a Unix-based working framework. As a Unix-based working framework macOS is sandboxed.
It resembles having a progression of fire entryways: regardless of whether malware accesses your Mac, it can’t spread to the core of the machine. Its a myth or misperception that Mac systems are not unhackable, but rather they are harder to misuse than Windows PCs.
The second reason is that, at the present time, there are far fewer Macs than there are Windows PCs. Less targets and these are harder to hack.
To be upfront, Macs are not completely safe, the more the usability of Mac products, the more space for cybercriminals to explore their ways to infect the Mac environment with high chances of potential risks.
WannaCry was quite a news in 2017, while news broke of Petya – yet another ransomware attack- in late June. Additionally, in June, clients were cautioned by security firms Fortinet and AlienVault that there are new variations of malware focusing on Macs subsequent to being distributed on the Dark Web.
A report from Malwarebytes in August 2017 demonstrates that Mac malware has expanded 230% since July 2016. Accordingly, digital security is more vital than any time in recent memory, and a decent antivirus is all you need to remain safe.
Best Antivirus for Mac 2019 (November Updated List)
1.Comodo Antivirus for Mac
Comodo Antivirus for Mac is an efficient security application that has been the most sought after and is considered to top the list as the best antivirus solutions for Mac OS. Users can just install-and-forget. Comodo Mac antivirus software wraps up some of the robust technical security features to perfectly cover the Mac security requirements.
It is labeled as the Proactive Antivirus software to deliver 360 degree protection to Mac computers. It works smartly to battle against viruses, computer worms, Trojan horses, and other types of malware and the most notorious ransomware. It also provides an antivirus solution as a 30-day trial offer.
Features:
Easy to use, user- interface
Sandbox to isolate suspicious files
Effective virus scanning that can be scheduled as per your convenience
On-access scanning to verify each file for any suspicious activities
2.Nortan Antivirus for Mac
Norton Antivirus for Mac is by Symantec. The most recent report confirms that Norton manages to detect 100% of viruses. It does not bring down the system performance as well, which boosts the users’ confidence to keep your Mac systems safe without any downtime.
Features:
Secures Macs, PCs, Android and iOS devices through a single product
Notifies users if the app is suspicious before you download them.
Alerts users on the scams and suspicious activities through social media
Obstructs Infected and and malicious downloads
3.Kaspersky Antivirus for Mac
This is another malware protection option for Mac – Kaspersky. It works more likely to the other antiviruses from Comodo and Norton. It also offers safer-banking software, anti-spyware, with a 30-day trial offer.
Features:
It provides file back up and encryption
No impact on performance
Simple to Set up and Configure
Easy to use
Blocks unwanted and unknown files and programs
4.Bitdefender Antivirus for Mac
One more of the best antivirus for Mac alternatives is Bitdefender Antivirus. Like Comodo, Kaspersky, and Norton, AV-Test’s lab, Bitdefender Antivirus for Mac blocked and turned down 100 percent of the dangers that came against it.
Features:
Multi-level layer Protection
Obstructs and deletes annoying adware
Doest not interfere and bring down the performance
Delivers complete security
Protection during online shopping
Provides consistent cloud based protection
Free Mac Help Desk Software Open Source
5.Intego Mac Internet Security X9
The main different antivirus tried by AV-Test to figure out how to recognize 100% of the infections came against it was Intego, yet there is a drawback is that it put the greatest strain on the Mac while testing, backing it off more than any others in this round-up.
Nevertheless, in the event that you are looking to try it for yourself to see whether you’re content with the performance speed of the machine with Intego running, you can opt to choose the free trial offer.
6.Trend Micro Antivirus for Mac
Trend Micro works well to identify 99.5% of infections as per AV-Test, so falls simply behind the top performers we’ve specified yet by a little edge.
It’s a bit on the expensive side, however, at £49.95 for one system which is for more than one year, and there’s no free trial accessible. There is, nonetheless, a 30-day trial with a money back offer.
7.Sophos Antivirus for Mac
Sophos Anti-Virus is also one of the best security software in the industry that the product identifies and encounters 98.4% of malicious threats.
It has no major impact on the performance of the system. That might be sufficient for you to see the difference, which further depends on what machine spec you have.
Features:
Delivers Advanced Computer Security
Deletes viruses, Trojan horses, ransomware, and any other malicious apps and programs.
Proactive security from new and developing malware
Easy to Install and Manage
Obstructs suspicious Content
Mac Computer Desk
8.ESET
ESET is a paid version of Mac antivirus. This is affordable security software and ensures to outsmart 98.4% danger recognition, and scores great in speed tests.
You can get ESET Cyber Security for £29.99 for one device/year. You can utilize the 30 day trial period to try out the software before you purchase it.